Fusion CX

Fusion CX IPO

Upcoming

MainboardOpens 14 October 2026Closes 16 October 2026

Incorporated in 2004, Fusion CX Limited provides customer experience (CX) management and business process services to enterprises through multiple communication channels, including telephone, email, online chat, social…

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Price band
₹275 - ₹289
Issue size
₹702 Cr
Lot size
51 shares
Type
Mainboard
GMP
₹34 (+11.8%)
Est. listing
₹323
Est. profit / app
₹1,734
Retail quota
10.00%

Key ratios

As per RHP / filings
Face value
₹1
EPS
11.76
P/E ratio
24.57
RoNW
30.74%
ROE
—
Debt / Equity
0.48
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Timeline

  1. IPO Opens

    14 Oct 2026

  2. IPO Closes

    16 Oct 2026

  3. Allotment

    19 Oct 2026

  4. Listing

    22 Oct 2026

IPO Timeline & Listing Details

EventDate
IPO Open Date14 October 2026
IPO Close Date16 October 2026
Allotment Date19 October 2026
Listing Date22 October 2026

Investment Categories

CategoryLotsAmount
Retail (Min)
1₹14,739
Retail (Max)Just less than ₹2,00,000
13₹1,91,607
SHNI (Min)Just above ₹2,00,000
14₹2,06,346
SHNI (Max)Below ₹10,00,000
67₹9,87,513
BHNIAbove ₹10,00,000
68₹10,02,252

IPO Reservation Details

CategoryReservation
QIB (Qualified Institutional Buyer)75.00%
NII (Non-Institutional Investor)15.00%
SHNI (Small Non-Institutional Investor)5.00%
BHNI (Big Non-Institutional Investor)10.00%
Retail10.00%
Total100.00%

IPO Objectives

  • Repayment/prepayment, in full or in part, of certain outstanding borrowings availed by the Company and certain direct/step-down Subsidiaries (estimated at ₹275.70 Cr).
  • Investment in step-down subsidiaries (Omind Technologies Inc. and Omind Technologies Pvt. Ltd.) for upgrading IT tools such as Arya and MindVoice (estimated at ₹61.15 Cr).
  • Pursuing inorganic growth through unidentified acquisitions and other strategic initiatives, and General Corporate Purposes.

Strengths

  • Extensive global delivery network comprising 40 delivery centres across 13 countries, offering 24x7 multilingual support.
  • Continuous strategic R&D investments dedicated to creating in-house, AI-driven solutions to foster CX transformation.
  • Diversified presence serving clients across various high-growth industries including Telecom & Utilities, Healthcare, Retail, and BFSI.
  • Proven acquisition track record and a highly experienced management team driving operational scale.

Weaknesses

  • High customer concentration risk, with the top 10 clients accounting for nearly 50% of the total revenue from operations.
  • Heavy reliance on the North American market, which generated over 80% of revenue in FY26, exposing the business to regional economic downturns.
  • Substantial employee benefit expenses forming around 65% of the total operating revenue, making the company vulnerable to wage inflation.
  • Exposure to complex foreign exchange risks and regulatory compliance due to operating in 13 international jurisdictions.
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Financial Performance

Period Ended30 Jun 202631 Mar 202631 Mar 202531 Mar 2024
Assets (₹ Cr.)1,367.851,385.151,143.25768.02
Revenue (₹ Cr.)503.851,851.831,352.031,021.53
PAT (₹ Cr.)55.7169.8474.3136.26
Net Worth (₹ Cr.)610.84552.46354.58270.15

Peer Comparison

CompanyP/B RatioP/E RatioRONW (%)Net Worth (₹ Cr.)
Fusion CX Limited6.6121.4530.74%552.46
Hinduja Global Solutions Ltd.0.20-1.17%8,436
Sagility India Limited2.1320.739.57%9,659
Inventurus Knowledge Solution10.5338.625.77%2,800

Subscription Details

No daily bids available.

No subscription statistics available.

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Company Details

  • Fusion CX Limited
  • Plot No. Y9, Block EP & GP, Sector-5, Bidhan Nagar, Salt Lake, Kolkata - 700091, West Bengal, India
  • +91 033 4508 6520
  • secretarial@fusioncx.com
  • https://www.fusioncx.com

Registrar Details

Frequently Asked Questions

What is the business of Fusion CX Limited?
Fusion CX Limited is a Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) provider. It manages customer experiences for enterprises globally through multiple digital and voice channels, blending human capabilities with AI-driven technologies. The company operates 40 delivery centres across 13 countries.
What is the issue size and structure of the Fusion CX IPO?
The IPO amounts to ₹702.00 Crore. It comprises a Fresh Issue of ₹500.00 Crore (the proceeds of which go to the company) and an Offer for Sale (OFS) of ₹202.00 Crore by existing promoter shareholders.
What are the price band and minimum investment for the IPO?
The price band is fixed at ₹275.00 to ₹289.00 per share. The minimum lot size is 51 shares, requiring a retail investment of ₹14,739 at the upper end of the price band.
How will the company utilise the proceeds from the Fresh Issue?
The Net Proceeds will be used to prepay/repay certain outstanding borrowings (₹275.70 Cr), invest in step-down subsidiaries to upgrade IT tools like Arya and MindVoice (₹61.15 Cr), and fund inorganic growth and general corporate purposes.
What are the key financial highlights of Fusion CX Limited?
In FY26, Fusion CX generated a Total Income of ₹1,851.83 Crore, reflecting a 37% year-on-year growth. The Profit After Tax (PAT) stood at ₹169.84 Crore (up 129% YoY), with an EBITDA margin of 18.14% and a robust Return on Net Worth (RoNW) of 30.74%.

Fusion CX IPO News & Updates

Follow the latest updates for Fusion CX IPO, including grey market moves and allotment news.

Fusion CX IPO IPO Pages

Open related pages for this IPO: details, GMP, subscription, allotment, review, FAQ, registrar, timeline, and news.

Sources

We match Fusion CX IPO IPO numbers with official sources. For final dates and allotment results, double-check the registrar or exchange.

  • SEBIRules for IPO allotment and disclosures in India
  • NSEExchange notices, bidding data, and listing updates
  • BSEExchange notices and IPO allotment check tools
  • RHP / Offer DocumentCheck the company RHP on NSE/BSE or the IPO detail page
  • KFin Technologies LimitedOfficial site to check allotment status for this IPO

Also read our Editorial Policy, How GMP is calculated, How allotment chances work, and IPO fund allocation.

Reviewed by

Dinesh Agrawal · Lead IPO Analyst

15+ years in Indian markets and IPO research. He reviews IPO dates and key details before they go live.

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